Would I do this again? Mixed feelings here
When I first reached out for support, I wasn't sure how confident I'd feel by the end of the call, but there was this specific moment during a telephonic session where the agent patiently walked me through an issue with the call dialer setup. That clarity was reassuring. However, beyond that, many times I found myself waiting or looping between different support tiers without clear updates. The invoicing and sign-up process went without any issues, and automatic updates seemed timely, but the database feature didn’t fully integrate as I had hoped within my workflow. So overall, I ended up feeling partially confident but still hesitant about certain parts. Considering everything, I'd probably consider trying the software and training again mainly because of the moments when support really clicked, despite the bumps I faced along the way.