Would I do this again? Maybe, with some tweaks
I remember wrestling a bit with the sales description and how certain features were labeled during the pre-purchase phase, which left me somewhat confused about what exactly was included in the software subscription. Signing up seemed easy at first, but some parts of the onboarding flow felt unclear, particularly around the database and dialer configurations. Though the training materials helped, I found myself going back and forth to figure out key settings. The invoicing process was straightforward, maybe the clearest part, but as for the software's access and the way updates rolled out, it felt inconsistent at times. I liked how the telephonic support was available, but it didn’t always resolve my issues on the first call. Despite these ups and downs, I’m on the fence about purchasing again. The product’s potential is there, but the initial experience could have been smoother to avoid feeling stuck at certain points.