Would I do this again? It's a mixed bag of self-learning and support
I wouldn’t say the pre-purchase and sales process was entirely straightforward. On one hand, the available information gave a good overview, but I still found myself figuring out a lot on my own once I had signed up. There were some gaps in guidance during sign-up and invoice review, leading to moments of confusion. The training did cover many aspects, yet navigating the workflow to fully integrate the calling tools with the database required some trial and error. The support team was helpful when I reached out, but I had to initiate contact rather than receiving proactive assistance. Payment handling was okay but not as seamless as I had hoped. Despite these mixed experiences, I can see the value if you are ready to invest time learning. So yes, I might try again, but only if I’m prepared for a bit of self-work alongside built-in support.