Would I do this again? I'm not sure
The billing and payment process did not align with my initial expectations, which was quite disappointing. While the invoicing was clear and somewhat timely, there were discrepancies in the charges that I wasn't fully prepared for when I signed up. The setup fees seemed straightforward, but ongoing charges appeared somewhat opaque until after the first invoice arrived. I appreciate the fact that the payment platform itself was user-friendly and the transaction process smooth. However, the lack of clarity beforehand leaves me uncertain about future payments. Though telephonic support was available to explain some issues, it often took quite some time to reach anyone who could provide clear answers. I had hoped for a more seamless billing experience, especially given the training and software support offered. At this point, I cannot confidently say that I would choose to repeat this payment experience without better upfront information and transparency regarding costs. The initial appeal of the service was strong, but the mismatch in billing expectations has made me hesitant to continue as is.