You really need to streamline your onboarding because I spent way too long just getting started. The

You really need to streamline your onboarding because I spent way too long just getting started. The

You really need to streamline your onboarding because I spent way too long just getting started. The sign-up process itself was confusing with vague explanations, which made me hesitate. Your telephonic support eventually responded but it took ages each time, which only added to the frustration. I will say the dialer tool performed fine once I got through the initial setup, but that was the only part that felt smooth. I kept wondering if I'd made the right choice investing time in this but overall, the startup phase was more hassle than it was worth. If you fix the delay in support and communication you might have a chance to improve. As it stands, I’m doubtful I’d choose to go through the same onboarding again.