Would I do this again? cautiously, yes
Getting started with the support and communication side of things took a fair bit longer than I expected. While the telephone support was warm and generally helpful, it wasn't always immediately available, which slowed down the process. The labels in the software were somewhat unclear too, so even when I reached out for help it wasn’t always obvious if I was in the right place or if the solution fitted my issue exactly. Despite this, I felt that the overall experience was worthwhile because once I understood how to use the database features and calling tools, the process began to flow with less friction. I would probably recommend it to someone willing to be patient and figure out the system gradually. So, yes, I think I would do it again but with somewhat tempered expectations about the ramp-up time and the occasional wait for support.