The onboarding and training promised a smooth start but in day-to-day use, I found several issues cr

The onboarding and training promised a smooth start but in day-to-day use, I found several issues cr

The onboarding and training promised a smooth start but in day-to-day use, I found several issues cropping up. Initially, the setup process seemed easy enough. The software guided me through the standard steps, and I appreciated that the instructions were clear. However, as I progressed beyond the initial days, the training materials seemed less helpful. Important features like managing the database weren’t sufficiently detailed, which caused confusion when trying to implement workflows. Additionally, the dialer function sometimes behaved inconsistently, and I had to revert to searching external resources. The automatic updates brought some improvements but also occasional bugs that weren’t addressed promptly. While the telephonic support tried to assist with these ongoing problems, the communication felt patchy at times. Although parts of the training were acceptable and provided a foundation, I’m not sure I would opt for the onboarding process again given the amount of follow-up troubleshooting it required. The software itself is promising but the onboarding needs more refinement to make daily use more manageable for beginners like me.