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WFHI review

Overall, my experience with the training and onboarding was not very satisfying. The labels and the

2 out of 52 of 5Verified customerTraining and onboarding

Overall, my experience with the training and onboarding was not very satisfying. The labels and the

Overall, my experience with the training and onboarding was not very satisfying. The labels and the wording throughout the process often seemed confusing and not intuitive. For instance, some of the modules had titles that didn't exactly match the content, which made me wonder if I had missed something or if I was in the wrong section. On the upside, the training did cover the necessary basics and at least provided a structure to follow. Unfortunately, the unclear terminology sometimes made me spend extra time figuring out what each part was about. Because of that, I doubt I would choose to repeat this training program unless significant improvements are made. The onboarding flow could benefit greatly from better guidance and clearer labeling to help users like me move through steps without hesitation. Despite these shortcomings, the trainers were prompt in answering questions, which was a small positive worth mentioning.

Chhaya IyerPunjab, IndiaExperience: Published:
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