The training started off well enough with clear modules explaining the software features. Early on,

The training started off well enough with clear modules explaining the software features. Early on,

The training started off well enough with clear modules explaining the software features. Early on, I felt okay about what I was learning, especially the basics of using the dialer and managing the database. However, as the sessions progressed, I found some parts repetitive and a bit tedious, which made it harder to stay fully engaged. The onboarding flow promised a smooth transition but there were moments when I wasn’t sure if I was getting all the practical skills needed. By the end, my confidence was somewhere in the middle; I understand the system better but don’t feel entirely ready to use everything effectively without more practice. The telephonic support seemed helpful in theory, yet I haven’t had to rely on it much yet. If I had to do the training again, I might skip some parts or look for additional resources on my own. So overall, the experience was mixed: useful but not as empowering as I had hoped, leaving me a bit weary but not discouraged.