Would I do the training again? I don't think so
From a scheduling perspective, the training and onboarding sessions did not align well with the hours I generally work. Most sessions were planned at times that clashed with my peak working hours or personal commitments, so attending live or interacting in real-time was difficult. This meant much of my experience involved catching up later, which was not very efficient. The asynchronous content was available, but it felt less engaging and harder to get doubts cleared quickly, which reduced its effectiveness for me. I can say the software itself was accessible on my timeframe, and I had no trouble signing up or using the dialer during my available hours. However, the structured training elements seemed to favor more fixed schedules and did not accommodate flexible or part-time learners. Given these points, I would not choose to repeat the onboarding without significant improvements to timing or availability. For me, the mismatch in scheduling was a serious barrier to making the most of the training despite the quality of the material.