The training started off okay with some clear modules, but I quickly realized a lot had to be figure

The training started off okay with some clear modules, but I quickly realized a lot had to be figure

The training started off okay with some clear modules, but I quickly realized a lot had to be figured out on my own. The onboarding process introduced a few tools, like the dialer and database, but the instructions were often incomplete. It sometimes felt like I was left hanging, and I had to dig through online resources to get going properly. The software basics were covered, yet nothing fully prepared me for the day-to-day workflow. The telephonic support was polite but not always helpful when I was stuck in the initial phases. Invoice setup was mostly smooth, but the payment process needed more explanation. Although I managed to get through the training, I doubt I’d choose to repeat it because of how unstructured it felt. It made me realize that while some guidance is given, the learning relies heavily on self-direction. Overall, the experience was more frustrating than empowering, so I can’t confidently say I would go through the same onboarding again.