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WFHI review

I’ve gone through the training and onboarding process multiple times now, and honestly, the clarity

2 out of 52 of 5Verified customerTraining and onboarding

I’ve gone through the training and onboarding process multiple times now, and honestly, the clarity

I’ve gone through the training and onboarding process multiple times now, and honestly, the clarity of explanations leaves me tired. The sessions are short but packed with too much jargon, and it’s like the trainers assume you already know some concepts, though that’s not always the case. When I try to revisit the material to clarify doubts, the instructions don’t get simpler. The calling tools tutorial was the least helpful; it left me more confused. The support calls sometimes clarify a point, but they can’t replace good initial training. The sign-up and payment instructions were straightforward, which was one positive. The updates and software themselves work fine once you start, but the learning curve because of poor explanations still feels steep. If I had the chance to do the onboarding again, I’d hesitate because it’s mentally exhausting without much payoff. I think it needs a revamp for greater simplicity. Telephonic support is okay, but only once you are through the initial phase. Honestly, I’m not sure I would recommend the training as it is, though the software’s basic functions do work.

Sarika AnandAndhra Pradesh, IndiaExperience: Published:
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