would i do the training again?
Honestly, by the time I finished the onboarding and the training, I was feeling a bit mixed. Some parts of the software made sense quickly, like the dialer and how to use the call database, but other sections felt a bit confusing and I wasn’t always sure if I was doing the steps right. The training materials were clear but I think more interactive examples would help me be more confident. I liked that the support was available over the phone, but sometimes I hesitated to call. If I had to do it again, I probably would, but I'd need to carve out a good chunk of time to really get through everything properly and feel ready.