Would I do the purchase process again? Yes, but with some caution
I recently subscribed to WFHI's software and training, and overall, my experience was positive. The sign-up and payment system worked smoothly enough, with clear invoicing that arrived promptly by email, which I appreciate when managing finances. However, the sales process felt a bit too streamlined for my liking; I was hoping for more personalized guidance before committing. The documentation available online helped fill some gaps, but on a few occasions, I had to contact support for clarifications. Thankfully, their telephonic support was helpful and patient, though occasionally I experienced wait times longer than expected. For future purchases, I would likely reach out to sales representatives again to ensure I understand all features before buying. So while the current process was good, I think a little more proactive assistance could improve confidence during pre-purchase, especially for users not very familiar with remote workflow tools.