Would I do the pre-purchase work again? Definitely yes
Looking back, the sales and pre-purchase guidance required me to figure out quite a lot on my own before fully understanding what WFHI software offered. It was a bit of a learning curve at first, navigating the product features and invoicing process without direct hand-holding. However, working through those details myself gave me confidence in using the software after onboarding. The payment process was straightforward after I figured it out, and the automatic updates over time made the experience smoother. While I wish some clarifications were more upfront during sign-up, the overall independence I had to develop made me appreciate the flexibility of the software. So yes, I would take that path again now that I know what to expect.