My overall impression of the training and onboarding was that it wasn’t very clearly explained. From

My overall impression of the training and onboarding was that it wasn’t very clearly explained. From

My overall impression of the training and onboarding was that it wasn’t very clearly explained. From the start, the instructions often assumed a bit of prior knowledge, which made me struggle to keep up with the sequence of steps required to set up the database and calling tools. Certain aspects, like how the automatic updates might affect my active sessions, were barely touched upon. I had to rely heavily on telephonic support to clarify even basic topics, which was sometimes frustrating. Although the invoicing and payment processes were straightforward, they didn’t compensate for the confusing initial experience. The onboarding materials felt scattered and occasionally vague, making it harder to know whether I had done things correctly. Because of that, I’m hesitant to say I would do this onboarding again unless there were noticeable improvements to how clearly information was presented throughout the flow.