4 out of 54 of 5Verified customerTraining and onboarding
Would I do the onboarding again? Mostly yes, with small quibbles
The training and onboarding experience definitely made me reflect on the clarity of the instructions, especially the wording and labels used throughout the software interface. Some labels in the database and calling tool sections were not as straightforward as I’d like, and this caused occasional confusion. On the other hand, the detailed training materials helped smooth over some of these bumps, providing enough examples to get me comfortable. The automatic updates did sometimes change the layout slightly, but not so much that it was a problem. Overall, although the wording wasn’t perfect, I'd still do this onboarding again since it gets you functional fairly quickly, which is the main thing I value in such software.