The training modules were a bit of a mixed bag for me. There was one moment during the initial onboa

The training modules were a bit of a mixed bag for me. There was one moment during the initial onboa

The training modules were a bit of a mixed bag for me. There was one moment during the initial onboarding where I found a video really clear and helpful; it explained the dialer setup in a way that made sense immediately. However, outside of that, locating specific information about the database feature or telephonic support options wasn’t always easy. Sometimes, the navigation wasn’t very intuitive, and I felt like I was searching through several sections without a clear path. Despite that, the general flow was manageable once I settled into the routine. The sign-up and payment process went smoothly with no surprises. I appreciated how the software received automatic updates without disrupting my work, which was a plus. Support calls were okay but not always prompt. Because of these ups and downs, I’m on the fence about repeating the whole onboarding journey unless improvements are made to make information more accessible. I can see how it works well for some, but it wasn’t seamless for me from start to finish.