Would I do the onboarding again? Maybe, but with tweaks
I’m trying to think through my experience with WFHI’s training and onboarding, and I’m a bit unsure about whether I’d jump in again the same way. The setup felt like a mix of one-off tasks and ongoing adjustments. Initially, the training sessions gave me a solid foundation, explaining most of the software features including the database and dialer. But once I got past the first few days, I found that I was repeatedly encountering small issues that required tuning things up again – not exactly ongoing support but more like tweaking what I’d learned. So while the one-time training was helpful, continuous learning was definitely part of the package. I suppose if I were to start again, I’d allocate more time for recurrent small trainings and get used to the updates. It wasn’t frustrating, but I’m not sure it was as smooth as it could be on re-onboarding.