Would I do the onboarding again? Fairly mixed experience
Compared to other training systems I have encountered, this one had some ups and downs. The onboarding process started smoothly with clear instructions guiding me through software installation and basic setup. However, once we moved on to advanced features like the dialer and database, I found the explanations either too brief or too repetitive at times. The training materials were digital but lacked some interactivity that I have seen elsewhere. On the positive side, the automatic updates part was seamless and made maintaining the software less cumbersome. Telephonic support was available if I hit a snag, although wait times varied. The invoicing and payment process was straightforward and transparent, which was good. Overall, I can see value in going through this training again if necessary, but I might supplement it with other resources or spend more time experimenting alone to fully grasp the workflow. So, yes, I would do it again, but with modest expectations and a plan to learn at my own pace alongside.