Would I do onboarding with WFHI again? Mixed feelings
Over the past week, I observed the training and onboarding software working well in some areas, like the initial tutorials, which were clear and straightforward. The daily check-ins helped me stay on track, and I appreciated the automatic updates that kept everything working smoothly without me having to intervene. However, I noticed that after a few days, the calling tools sometimes behaved inconsistently; the dialer would occasionally lag or disconnect, which disrupted my workflow. The database feature was useful but occasionally slow to update, making it tricky to keep all client information precisely synced. While I did receive telephonic support when needed, the wait times varied, and sometimes the assistance wasn’t as prompt as I'd have hoped. On the positive side, the sign-up and invoicing process was smooth, which helped me focus more on the training itself without administrative hassles. So overall, the experience had its highs and lows, and while I can see the potential, I’m not fully convinced yet if I’d do it all over again. It worked for me in parts, but the glitches did give me pause, and I’d probably consider other options depending on improvements.