Would I do onboarding and training again? Probably yes
My experience with the training and onboarding process was generally positive, though I wouldn’t say it was perfect. The initial setup required a good chunk of time and effort — configuring the software, understanding the dialer features, and getting familiar with the database took a few days. However, most of this felt like a one-off effort, and once I was through that phase, the daily usage became quite straightforward and efficient. The training materials were clear and helpful but sometimes felt a bit generic, which made some aspects less engaging than they could have been. I appreciated the availability of support when questions popped up, especially for some of the more advanced features. A small reservation I have is that a few updates rolled out occasionally, which required minor readjustments on my part, but that’s to be expected with evolving software. Overall, would I join again if needed? Yes, because the foundational setup prepares you well for smooth daily operations.