3 out of 53 of 5Verified purchaseTraining and onboarding
Would I do onboarding again? It's a mixed bag
The training and onboarding process was fairly structured, and I appreciated the step-by-step approach. The materials covered a wide range of useful topics and I felt more confident using the software towards the end. However, I did find some modules a bit rushed, which made me feel slightly unsure about certain advanced features. The dialer integrated well after training but took some getting used to during live use. Overall, I’d probably go through the onboarding again if it meant refreshing those trickier parts. The system’s updates and telephonic support helped me settle into the workflow better, and the invoice payments were straightforward. So, yes, mixed but overall positive experience here.