Would I do it again? Well, not sure
I found the sales and pre-purchase process to be a bit of a mixed bag. On one hand, signing up was straightforward enough, and the instructions given were mostly clear. However, the order in which I had to complete certain steps felt odd at times—like having to fill in some details before fully understanding the implications or what exactly I was signing up for. The pre-purchase training material was decent but left me wanting a bit more clarity on the billing cycle and ongoing support options. The telephonic support helped clear up some of these confusions, but it wasn’t instant, so I had to wait a little. Reflecting on the overall experience, the process did work in the end, but I can’t say it was seamless or perfectly logical. I might consider using it again because the software itself has promise, yet I would approach the sales steps more cautiously and perhaps try to get clearer information upfront. It wasn’t a total loss, but it also wasn’t the easiest process I’ve gone through by any means.