would i do it again? well, mostly yeah
So I hit a snag with the dialer about midweek which was kinda annoying but not the end of the world. Their phone support was pretty chill and helped me figure things out without making a big fuss. The rep I got was patient and didn’t rush me in explaining things even though I kinda messed up the data entry myself. Payment and invoicing was all clear and easy going, which took a little weight off my shoulders. Honestly, stuff going wrong is kind of expected with any software and they handled it well enough to keep me coming back. The only thing I’d recommend is maybe a bit more proactive heads-up when they roll out automatic updates because I got caught off guard once or twice. Other than that, the user experience feels solid and reliable. So yeah, given how the support handled the trouble and the overall smooth onboarding, I think I would do it again if needed, it was a decent experience after all and probably worth another shot.