Would I do it again? Well, it’s mixed for sure
I have to say when I first checked out your software and training, I felt it had some clear advantages over what I used before, especially the database feature and automatic updates that made the workflow slightly less manual. But on the other hand, the onboarding process took longer than I expected, and some parts of the dialer tool weren’t quite as intuitive as other platforms I've tried. The sign-up and payment process was smooth, no complaints there, though I did have some difficulty figuring out the invoicing details at first. Your telephonic support helped with a few of these questions, but sometimes I felt the responses weren’t fast enough, which was frustrating during a busy workday. Overall, I appreciate what you offer, but I’m not entirely sure if I would jump straight back again without checking if these particular issues improve. It’s not a clear yes or no because some things worked well, while others held me back from a fully positive experience.