Would I Do It Again? That's A Tough Question To Answer
You provided a training program that was clear in some areas, but incomplete in others, which made the onboarding experience mixed. On one hand, you explained the basics of setting up the calling tools and dialing system in a straightforward way. I appreciated the way the tutorials demonstrated the most common workflows, and you did a decent job walking me through the payment process and how invoices appear. However, when it came to the database features and some of the more advanced calling options, the explanations fell short, leaving me guessing about certain functions. This gap slowed down my progress and meant I had to supplement the training with my own research, which was frustrating. So, if I think about whether I’d want to go through this training again, it’s not an easy yes or no. You gave me a solid starting point, but I needed a lot of trial and error after. The onboarding was partially effective, and I feel that with slight improvements in materials or examples, it could become much better suited to users who expect a thorough hand-holding experience.