Would I Do It Again? Slightly Unsure After Ongoing Experience
Initially, the sign-up and invoicing process was straightforward which was reassuring when starting out. I didn’t have too much confusion with the payment part, and the automatic updates meant I didn’t have to manually track versions, which was a relief. However, as I continued using the software and training, I found the day-to-day interactions less consistent than expected. Sometimes the database was easy to navigate and the dialer functioned well throughout the day, but on other occasions, the calling tools seemed glitchy or slow to respond, which disrupted the flow of my tasks. The telephonic support was mostly helpful, yet there were moments when a quick resolution wasn’t possible and I had to wait longer than hoped. Taken together, these ups and downs mean I’m a bit hesitant about doing it all again if I needed a similar service. The positives are clear, like a smooth onboarding and decent software functions, but the recurring small issues make me think twice about long-term use. So yes, I would consider going again but only if some improvements are made to the daily reliability and support speed.