Hey, just wanted to share my thoughts about the WFHI training and onboarding. So, when I started, I
Hey, just wanted to share my thoughts about the WFHI training and onboarding. So, when I started, I assumed most of the setup would be one-off, like just getting everything installed and then done for good. Turns out, some parts felt like that initial push, fixing database entries, testing dialer features and learning the workflow, but then other aspects need continuous attention. The automatic updates for example, they show up regularly, so I had to keep up. Support is there when you ask but don’t expect a non-stop hand-holding. The training was helpful, but some repetition in the modules made me feel it could be tightened. Sign-up, invoicing and the whole payment process were hassle-free, which is a relief. I’m pretty happy with the product overall, just think if they can tweak the training a bit and clarify which steps are ongoing, that’d make it even better. So yeah, I’d do it again with a bit more awareness of what ongoing effort looks like this time.