Would I do it again? Probably yes, with a small pause
When I first reached out for support, I was honestly unsure if I'd need help again so soon, but here I am, in a way glad about the experience. The support team was helpful over the phone and eager to guide me through the dialing feature which wasn’t immediately intuitive for me. However, I did find myself circling back a couple of times to clarify things, which was a bit frustrating. The telephonic support was there when I needed it and followed up neatly, even though it felt like the explanations could have been a bit clearer the first time around. On the bright side, the automatic updates meant the software kept improving under the hood, which I appreciated. Sign-up was straightforward and invoicing was carried out cleanly, which gave me confidence to continue. I’d probably opt for their training sessions next time to avoid these minor hiccups. So yes, I could see myself doing it again, but probably with a better understanding upfront to make the workflow smoother and more confident for next time.