would i do it again? probably, with some changes
So I went through the sales process and the order of steps felt a bit all over the place. First I got contacted by email which was fine, then there was a phone call asking about what I wanted but I wasnt clear if that was a pre-qualification or a sales pitch. Then the training info came in before the software download link which was confusing since I wanted to try the software first. The invoicing and sign-up felt straightforward thankfully but I had to wait a bit before I could actually start using the calling features. Overall I'd say id do it again if the steps were more logically arranged, maybe software access first then training and payment details after. It seemed like they jumped between sales and onboarding and that threw me off a bit even though support was helpful once I started. So yes, a maybe with reservations.