Would I do it again? Probably not without better support
I had certain expectations that WFHI’s telephonic support and communication would help me through the setup process without me having to figure everything out myself, but unfortunately, that wasn’t really the case. Compared to other platforms that offer clear tutorials and proactive follow-ups, I found myself spending a lot of time navigating technical issues on my own. The support team was available, yes, but often the answers were quite general and didn't lead me to direct solutions for my problems. I expected some degree of step-by-step assistance with the software tools and database features, yet I mostly found myself learning through trial and error. In contrast, my experiences with other training platforms have felt much more guided. Unless you’re comfortable troubleshooting independently, the lack of detailed communication here can be frustrating. I can grant that the automatic updates system seemed stable and didn’t cause much trouble, so I can’t say everything was negative. Still, weighing my need for support against what was provided, I’m hesitant to say I’d jump in again without improvements in this area.