Would I do it again? Probably not, experience was tough
I found the whole pre-purchase experience quite confusing. At one point, I was on a page trying to compare features between different software plans, but the information was unclear and not very detailed. This made the decision-making quite stressful. The website layout did not help much either, as I had to keep switching between tabs trying to find a simple invoice sample or payment process explanation. Although I did eventually get some answers through email, it took multiple attempts and was not as straightforward as I would have hoped. I suppose the sales team was polite enough when I finally got in touch, but the overall effort to even know what I was buying was too high. Because of this, I’m not sure I would use the same route again unless things improve on the clarity and accessibility front.