I used the WFHI software daily for over a month to manage my remote workflows. The calling tools wor

I used the WFHI software daily for over a month to manage my remote workflows. The calling tools wor

I used the WFHI software daily for over a month to manage my remote workflows. The calling tools worked decently overall, though I sometimes faced lag during longer sessions which was frustrating. The dialer feature at first seemed promising but occasionally dropped calls without explanation. The database function is okay but lacks some intuitive organizing features, which slowed me down when juggling many contacts. I appreciated the automatic updates—they didn't disrupt my work and seemed to fix bugs quickly. However, the onboarding process was a bit overwhelming and unclear on some steps, which made getting started more tedious than expected. Telephonic support felt slow to respond and not very helpful when I called with issues; I ended up figuring out most problems myself. The invoicing and payment setup was straightforward, so billing wasn't a headache. Overall, the software had potential but I found it unstable day to day and the support didn't meet my needs. If I had to choose again, I might look for something else that offers smoother performance and better guidance, especially since the daily glitches and confusing parts wore me down.