Would I do it again? Probably, but you need to speed up setup
You have some good things going on, like the clear layout and helpful pre-purchase guides. But honestly, it took longer than I expected to actually get going with the software. The setup process felt slow and drawn out, with steps that could be streamlined or automated to save time. Some parts were easy, yes — like finding the information I needed — but others dragged on because I wasn’t sure about the next move or had to wait for support. Whether I’d use this service again depends mainly on how much you improve the onboarding speed. If you can cut down on the delays and get people started quicker, it’d definitely be worth repeating. For now, it was a mixed experience that I’d improve before recommending it without hesitation.