Would I do it again? Probably, but it’s a slow start
Honestly, it took a while to get going with everything after signing up. The sales and pre-purchase part was fine, but then the actual start of using the tools dragged on longer than I’d expected. Waiting for my account to be fully set up and the training to be accessible felt like it took forever. It wasn’t like the worst delay ever, but after explaining this same thing to my team multiple times, I’m tired of saying it took too long just to get to the dialing and database work. The initial steps like invoicing and payment processing were straightforward enough, but from there, the time taken to get the complete software and caller tool ready was disappointing. However, now that it’s all in place, I can see the potential usefulness, so if I had to, I’d probably go through this again despite the slow start. It wasn’t smooth or speedy, but I got there in the end with some patience.