Would I do it again? Pretty likely, yes
When I first looked at WFHI, I had a certain expectation that the sales and pre-purchase process would lead seamlessly into an easy setup and smooth software experience. I found that the sign-up and invoicing were exactly as described, which was great because it gave me confidence to proceed. Throughout the onboarding and training, the tools mostly matched what I'd imagined beforehand, especially the calling tools and dialer which were fairly intuitive. There was a slight learning curve in using the database feature, but the automatic updates kept the system current without much hassle. The only slight downside was occasional delays in telephonic support responses, but nothing too serious. Overall, given what I expected going in and what I experienced, I would say yes, I would do it again. It feels like a reliable setup for remote workflows if you’re willing to invest the initial learning time.