Would I do it again? Possibly, with a slight hesitation
When I first started using the WFHI software, I was a bit unsure about the support and communication channels. However, after a few calls with their telephonic support, I felt much more confident navigating the workflows and the calling tools. The updates were automatic and seamless, so I didn't have to worry about manual installations. The onboarding process was quite smooth overall, guiding me step-by-step through the database features and dialer setup. The invoicing and payment part was straightforward, which made the sign-up process less stressful. That said, there was a brief moment where I found the response time from support to be a bit slow, which made me a little anxious during a busy day. Still, the team was professional and courteous throughout. Would I do it again? I likely would, but I hope the support gets even quicker next time.