Would I Do It Again? Possibly, But With Reservations
The process involved a fair bit of waiting and some repetitive steps, especially around the initial sign-up and payment confirmation stages. I found myself having to log in repeatedly to check if the database feature was fully ready to use, which was slightly irritating. On the other hand, the dialer and calling tools worked well once I got them finally set up, showing that parts of the software are quite reliable. The training was well paced though it required patience to get through all the modules without hurrying. Support was polite but sometimes slow to respond, which was a bit frustrating when I faced technical questions. In terms of invoicing and payment, everything was clear, and the labels made sense, so that was good. Considering everything together, I might try using WFHI again if improvements reduced waiting times and repetition, but right now it feels like a mixed experience that demands too much follow-up.