would i do it again? not sure, support made it tricky
I found the support quite challenging to navigate, which honestly made me question if I want to go through the same process again. While the software itself had its decent points, like the automatic updates that usually worked well, finding specific help for certain features was much harder than expected. The telephonic support was slow and sometimes responses were vague, which left me stuck a few times trying to figure out how to best use the calling tools and manage the database. I think maybe if I were more tech-savvy it might have been less frustrating, but the overall experience with support definitely discouraged me. I’m still on the fence about using their training again given these hurdles, even though the sign-up and payment processes were quite straightforward and hassle free. Maybe next time I'll try a different approach if at all I consider returning.