Would I do it again? Not sure, support labels confused me
The support system overall didn’t impress me, mainly because the wording used in their communication was often confusing. For instance, when I contacted them about issues with the dialer, the labels in their responses referred to features that I had not yet used, which made it harder to understand what steps to take next. That moment in particular stood out as frustrating, since I was left guessing. As for the rest of the experience, it was vague to me because the instructions didn’t always make logical sense in order and sometimes felt like they were copied boilerplate text without context. I suppose the automated updates tried to resolve some of the issues, but without clear guidance, it didn’t help much. While the telephonic support was reachable, the language and terminology barrier made it an uphill task. Honestly, I’m unsure if I would want to go through this whole process again because the way the support communicated, especially in critical moments, was not very helpful. Maybe for someone patient with ambiguous directions, it’s okay, but for me, it left a sour taste.