When I first signed up, the support was quick to respond but sometimes the information was a bit gen

When I first signed up, the support was quick to respond but sometimes the information was a bit gen

When I first signed up, the support was quick to respond but sometimes the information was a bit generic and not fully solving my issues. I went through the onboarding flow and found some parts straightforward but ran into confusion when trying to integrate the database with my existing contacts. Calling tools worked fine, though the dialer sometimes dropped calls unexpectedly which was frustrating. On the plus side, the automatic updates happened seamlessly without interruption. Telephonic support had its moments; some calls were very helpful but others felt like I was repeating myself. By the end, I felt somewhat confident in using the main features but also aware that there were rough edges and I needed to keep troubleshooting. The invoicing process was clear and the payment steps went smoothly, which was one less thing to worry about. Overall, the experience had its ups and downs. I can see why some parts would work well for others but for me, it was a balance of helpful and problematic features, so I am ambivalent about doing it again.