Would I do it again? Not sure honestly
The sales and pre-purchase process was a bit challenging because much of the details had to be figured out on my own. While some key features were explained during onboarding, I found myself searching through the training materials and support resources to fully understand how to use the calling tools and the dialer effectively. The software itself performed reliably in the basic functions like database management, and the automatic updates kept the system current, which I appreciated. However, the initial sign-up and payment process took longer than expected due to some unclear invoicing steps. Telephonic support was available but sometimes lacked quick follow-up. Overall, while the system did accomplish what I needed for remote workflows, I felt like I had to put in extra effort to get it running smoothly. I’m ambivalent about whether I’d invest again without seeing improvements in hands-on guidance and clearer steps up front.