Would I do it again? Not sure after this
Signing up for the software promised several features that sounded quite necessary for my workflow. Initially, I felt somewhat confident because the payment and invoicing part was reasonably straightforward and clearly presented. However, as I progressed through the onboarding and tried to use the calling dialer, it became less clear how to handle certain day-to-day operations. One moment stands out: when I attempted to update the database feature, and the instructions seemed confusing, fragmented even, leaving me unsure if I was configuring it properly. The training felt generic without addressing practical hiccups I encountered. Though the software did update automatically, it didn’t resolve my fundamental issues. Support was reachable but often quite busy. Now, thinking back, despite a harmless upfront sign-up, I’m unsure if I would go through the process all over again because the overall experience lacked clarity and actionable guidance. At the least, I’d be more cautious and probably expect more assistance from the start.