Would I do it again? Not sure after slow start
Starting off with the support and communication was more drawn out than I expected. The time taken to get basic things going, like account activation and initial setup guidance, felt longer than it should be. Although the support staff eventually provided the necessary information, the delays left me feeling a bit skeptical about continuing. The telephonic support was polite and patient, which I appreciated, but the lag time before receiving useful answers slowed my progress significantly. The software itself showed potential, and the billing process was handled with reasonable clarity, so those aspects were okay. But the length of time to get things moving made me question whether I'd repeat the process again. I suppose if I were to try again, I'd hope for a more streamlined onboarding with quicker responses. I can acknowledge that the tools might work better once fully up and running, but the early hurdles made an impression on me. So, while not entirely negative about the product, the initial experience was not smooth enough to confidently say I'd do it again without reservations.