The support was a bit of a mixed bag to be honest. There was one moment when I called to ask a strai
The support was a bit of a mixed bag to be honest. There was one moment when I called to ask a straightforward question about how to navigate the software dashboard and the explanation was clear enough for me to proceed without confusion which was great. However, beyond that there was a lot of vagueness in communication, especially over the phone, which made me feel unsure about other features like the calling tools or the database management. I think the training content was okay, but it didn’t quite fill in all the gaps for me and sometimes when I asked for clarifications, the answers were too general or slow. The sign-up and payment process matched my expectation in terms of being straightforward but didn’t impress me much either. Overall, the experience was neither bad nor great. I can see potential in the software and the services offered but the support quality seemed inconsistent which made me hesitate about renewing or continuing the usage. So, whether I would do it again is up in the air for now as I’m not fully convinced that the help needed to master the tool is reliably available anytime I want it. I appreciate the good moment with support but I would need more consistent communication to be sure about future use.