Honestly onboarding felt way more tangled than anything I have used before. The training was suppose
Honestly onboarding felt way more tangled than anything I have used before. The training was supposed to get me settled fast but I found myself mostly confused. The flow of the dashboard and how the software connected different modules was quite different from what I expected. The calling tools and dialer worked fine but setting them up took longer than the training suggested. The database feature seemed useful but it was hard to fit it into my daily routine quickly. On the plus side, automatic updates didn’t disrupt my workflow, which was good. The telephonic support was okay on a couple of calls, not amazing but at least they answered. Sign-up was straightforward enough but invoicing and payment steps felt a bit repetitive and confusing the first time around. Given my past experience with other platforms, I wouldn’t say this was better. I might try again but wouldn’t rate my patience for this kind of software very high. Maybe if they make things more intuitive and less fragmented, I might consider using it properly next time.