Would I do it again? Not so sure honestly
The initial sales process was fairly straightforward, at least they had the information about software and training package openly listed. However, when I tried to find specific details about the calling tools and dialer features, I found myself navigating through several pages and still not being completely sure. The database feature was described in a broad sense but lacked specifics that I considered important. When I tried to understand the invoicing and payment processes prior to buying, instructions were somewhat unclear and required reaching out to telephonic support, which was okay but had some wait times. The automatic updates sounded good in theory but I was unsure how much those would interrupt daily operation. I appreciated the overall effort in the pre-purchase details but it could have been more concise and targeted. Given that, I am hesitant about signing up again until better clarity is provided, especially for users who want to plan their workflow effectively. So, if asked whether I would do this again, I would say that I might look at other options first or wait for more comprehensive information before deciding.