2 out of 52 of 5Unverified experienceSupport and communication
Would I do it again? Not really, support was slow
So, the support communication was honestly a bit frustrating. I messaged a few times about issues with the dialer and how it connected to the database but the responses took so long that half my workday was gone by the time I got a solution. The team was polite and they did eventually fix what was wrong, so I can't say they weren't helpful at all. However, the lag in replies made me wonder if I'd want to rely on this service again, especially when quick fixes are needed. I get that some days are busier for support, but it definitely affected my experience more than I expected. Overall, the follow-up was just too slow for my liking.