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WFHI review

Would I do it again? Not really because of the wait and repeats

2 out of 52 of 5Verified customerSales and pre-purchase

Would I do it again? Not really because of the wait and repeats

I was trying to get the sign-up process finalized and it took longer than I expected. There was a lot of waiting around for the payment confirmation and the invoicing part repeated several times because of unclear instructions. Though the telephonic support was polite once I got through, the hold times felt excessive. I also found myself repeatedly entering the same details during onboarding, which felt redundant and slowed my setup. While the software itself seemed to run fine after I finally got access, the pre-purchase interactions involved a lot of down time. I'd say the communication could be smoother and less repetitive to save time overall. Based on this experience, I am not sure I would go through it again given the hassle involved just to start using the tools.

Nitin ThomasLakshadweep, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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